Shipping & Delivery Policy
At Sacrifice Studios, we are committed to providing a seamless and reliable delivery experience, ensuring your order reaches you as efficiently as possible.
Order Confirmation & Tracking
Once your order is placed, you will receive an order confirmation via email. Upon dispatch, a second email will be sent with your tracking information, allowing you to follow your shipment's progress.
UAE Express Delivery
We offer express delivery across the United Arab Emirates, with orders typically arriving within 24 hours.
- Orders placed before 10:00 AM: Same-day delivery by 10:00 PM.
- Orders placed before 5:00 PM: Next-day delivery by 10:00 AM.
Estimated Delivery Times
- United Arab Emirates: Within 24 hours.
- GCC Countries: 5–7 business days.
- Rest of World: 7–10 business days.
Delivery times are estimates and may vary depending on the destination, courier operations, and circumstances beyond our control.
Shipping Rates
We offer complimentary shipping on all UAE orders, regardless of order value.
For international orders, shipping rates are automatically calculated at checkout based on parcel weight and delivery destination.
International Duties & Taxes
International shipments may be subject to customs duties, import taxes, or additional clearance fees imposed by the destination country.
These charges are not included in the purchase price or shipping fees and remain the responsibility of the customer. We recommend consulting your local customs authority for further information before placing an order.
Shipping Information & Delivery Responsibility
Customers are responsible for providing complete and accurate delivery information, including their full address and a valid local mobile number.
Sacrifice Studios is not responsible for delivery delays or unsuccessful deliveries resulting from incorrect, incomplete, or inaccurate shipping details.
Delivery Delays
While we make every effort to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, including adverse weather, courier disruptions, customs processing, operational restrictions, or regional geopolitical conditions.
We appreciate your understanding and remain committed to ensuring your order reaches you as smoothly as possible.
