Shipping Policy

Once your order is placed, you will receive a confirmation email. A second email will follow once your order is dispatched, including a tracking link to monitor your delivery in real time.

UAE Delivery

• Orders placed before 10:00 AM are delivered same day by 10:00 PM.
• Orders placed before 5:00 PM are delivered by 10:00 AM the next day.

Shipping rates are calculated automatically at checkout based on parcel weight and delivery destination.

Estimated Delivery Times

• UAE: Within 24-hours
  
• GCC: 4–5 business days
• Rest of World: 5–7 business days

Free shipping is automatically applied on orders above 300AED.

International orders may be subject to import duties, taxes, or brokerage fees imposed by local authorities. These charges are the responsibility of the customer. For accurate information, please consult your local customs office.

We are not responsible for delays caused by incorrect or incomplete details. Customers must provide accurate shipping information, including a valid local mobile number.

Delivery timelines may also be impacted by factors outside our control, including weather conditions, operational constraints, or regional geopolitical circumstances.