SHIPPING AND RETURNS POLICY

SHIPPING

All orders are shipped from Dubai. While orders are typically shipped within 2-7 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional email once your order has been shipped and delivered.

United Arab Emirates - All orders are shipped via Aramex Couriers and will arrive within 2-4 working days once dispatched.

Rest of the World - All orders are shipped via Aramex Couriers and will arrive within 5-7 working days once dispatched.

ROW ORDERS

All orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country's import duties at time of delivery. Placing an order to an ROW destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase.

 

RETURNS

All sales are final, and no refunds accepted. Returns are only available for the same item, provided it is still in stock. Returned items must be in their original condition; any items received in any other condition will be sent back at your expense unless otherwise agreed upon. Please note that the returns shipping cost is 35AED per order. Returns are limited to UAE orders only and are not applicable to ROW orders. Please note that we are unable to accept returns after 10 days from the time of the order. You can contact support@sacrificestudios.store to initiate your return.

 

IMPORTANT NOTE

Items purchased with a discount will not be returnable or refunded.