SHIPPING AND RETURNS POLICY

SHIPPING

All orders are shipped from DUBAI. While orders are typically shipped within 2-7 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional email once your order has been shipped and delivered. Free shipping over 500AED.

DOMESTIC - All UAE orders are shipped via Posta Plus Couriers and will arrive within 2-4 working days once dispatched.

GCC - All international orders are shipped via Posta Plus Couriers and will arrive within 5-7 working days once dispatched.

GCC ORDERS

All GCC orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country's import duties at time of delivery. Placing an order to an GCC destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase.

 

RETURNS

All sales are final, and no refunds accepted. Returns are only available for the same item, provided it is still in stock. Returned items must be in their original condition; any items received in any other condition will be sent back at your expense unless otherwise agreed upon. Please note that the returns shipping cost is 35AED per order. Returns are limited to UAE orders only and are not applicable to GCC orders. Please note that we are unable to accept returns after 14 days from the time of the order. You can contact support@sacrificestudios.store to initiate your return.